Privacy, Cookie & Terms of Service Policy

Last updated: September 2025

Our website address is: https://planotreecareinc.com.

Plano Tree Care Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy, Cookie & Terms of Service Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Privacy & Cookie Policy

Information We Collect

Personal Information You Provide
When you request a free estimate, contact us, or use our forms, we may collect:

  • Name

  • Email address

  • Phone number

  • Service details

This information may be securely passed to our service management platform (SingleOps) to handle scheduling, estimates, and communication.

Automatically Collected Information
When you use our website, we may automatically collect:

  • IP address and device information

  • Browser type and version

  • Pages you visit and how you interact with our site

How We Use Your Information

We may use collected information to:

  • Provide and manage services and customer inquiries

  • Improve website performance and user experience

  • Analyze traffic and usage (via Google Analytics 4)

  • Run and measure advertising campaigns (Google Ads, Meta Ads, Merchant Center)

  • Create remarketing audiences and tailored advertising

  • Manage user consent preferences (CookieYes banner)

  • Comply with legal and business obligations

Cookie Policy

What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us improve functionality, analyze performance, and deliver relevant advertising.

Types of Cookies We Use

  • Strictly Necessary Cookies – Required for site operation and security

  • Performance Cookies – Help us monitor website speed and performance

  • Functional Cookies – Remember your preferences and improve usability

  • Analytics Cookies – Google Analytics 4 to understand visitor behavior

  • Advertising Cookies – Google Ads and Meta Ads for remarketing and campaign measurement

Managing Your Preferences
You can manage your cookie preferences at any time through the CookieYes banner on our site. You may choose to accept, reject, or customize cookies.

You can also disable cookies in your browser settings. Please note that disabling some cookies may affect website functionality.

Third-Party Cookies
Some cookies are set by third-party services we use, including:

  • Google Analytics 4

  • Google Ads & Merchant Center

  • Meta Ads

We do not sell personal information.

Third-Party Services

We may share limited data with trusted third parties, including:

  • Google Analytics 4 – website analytics and performance tracking

  • Google Ads & Merchant Center – advertising and remarketing

  • Meta Ads – advertising and remarketing

  • SingleOps – customer estimate and service management

  • Hostinger / LiteSpeed – hosting, caching, and security

  • Spam detection services – to prevent abuse of forms

Data Retention

  • Estimate requests and service inquiries may be retained as part of business records

  • Analytics and advertising data may be retained by Google and Meta for their standard retention periods

  • We keep personal information only as long as necessary to fulfill services, comply with legal obligations, and support business operations

Your Rights

Depending on your location (including Texas, U.S., GDPR, and CCPA jurisdictions), you may have the right to:

  • Access a copy of your personal data

  • Request correction or deletion of your data

  • Opt out of cookies and targeted marketing

  • Withdraw consent at any time via the CookieYes banner

  • Request that we do not “sell” or “share” your personal information (we do not sell data)

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect information from children.

International Visitors

Our website is intended for U.S. residents. If you access our site from outside the U.S., you acknowledge your data may be processed and stored in the United States.

Security

We implement hosting safeguards, firewalls, and reasonable technical measures to protect your information. However, no method of internet transmission is 100% secure.

Updates

We may update this Privacy, Cookie & Terms of Service Policy periodically. Updates will be posted on this page with a new “Last Updated” date.

Terms of Service

Acceptance of Terms

By accessing or using our website or services, you agree to comply with and be bound by these Terms of Service. If you do not agree, you should not use our website.

Use of Services

You agree to use our website and services only for lawful purposes. You may not attempt to gain unauthorized access to our systems, interfere with service operation, or misuse contact forms.

Estimates and Services

Any free estimate requests submitted through the website are non-binding until confirmed by Plano Tree Care Inc. Final pricing and scheduling are determined after on-site inspection and customer agreement.

Limitation of Liability

Plano Tree Care Inc. strives for accuracy, but we do not warrant that our website will be error-free or uninterrupted. To the fullest extent permitted by law, we are not liable for damages resulting from the use of our website or services.

Intellectual Property

All website content, including logos, text, images, and designs, are property of Plano Tree Care Inc. or licensed to us. Unauthorized use or reproduction is prohibited.

Governing Law

These Terms of Service shall be governed by and construed under the laws of the State of Texas, United States.

Contact Us

Plano Tree Care Inc.
Phone: 214-502-8375
Email: treework@planotreecareinc.com
Website: https://planotreecareinc.com